LEGAL / PRIVACY
Privacy Policy.
Short version: your intake goes to our inbox by email, it is used only to respond to you, it is never sold or stored in a site database, and you can have it deleted on request.
LAST UPDATED — SEPTEMBER 2026
01What we collect
When you submit the project intake form we receive only what you type: the problem description, how it is handled today, the size of the team using the process, what success should achieve, your name, work email, company, and optionally your phone number. We do not run advertising trackers, and we do not collect anything else about you.
02How it is used
Your submission is used for one purpose: to understand your problem and respond to your enquiry. It is delivered to the WYLAC team by email, with your address set as the reply-to so we can answer you directly. It is never sold, rented, or shared for marketing.
03Where it is stored
This website does not store submissions in any database. The form content exists in two places: the email delivery service that transmits it (retained per that provider's own policy) and the WYLAC mailbox. Server logs record technical request metadata only — never the contents of your form.
04Third-party processors
Two service providers touch your submission: our managed email delivery service (transmission only) and, once activated, Cloudflare Turnstile, which verifies that submissions come from humans. Both process data solely to provide their service.
05Retention and your rights
Intake emails are kept in the WYLAC mailbox for as long as the enquiry is active. You may ask at any time for a copy of what you submitted, for corrections, or for deletion — email us and it will be done.
06Security
Submissions travel over HTTPS, are validated server-side, and are protected against abuse by rate limiting, a global daily cap, a honeypot field, and human-verification. No account or password is ever requested by this site.
Questions, corrections, or deletion requests: hello@wylacsolutions.com. If this policy changes, the updated version will be posted on this page.
DIRECT CHANNELS
- EMAILhello@wylacsolutions.com
- TELEPHONE+60 16-550 2934
- WHATSAPP+60 16-550 2934
- ADDRESSD-3A-7, Blok D, E'Island Lake Haven Residence, Jalan Putra Perdana 14, Taman Putra Perdana, 47100 Puchong, Selangor, Malaysia
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Ready to describe the problem? The intake form takes about three minutes and is covered by this policy.
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